Terms and Conditions
Welcome to our House Clearance services in Slough. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Scope of Services
Our house clearance services include the removal of unwanted items from residential properties in Slough and the surrounding areas. We handle the disposal, recycling, and donation of items in an environmentally responsible manner.
1.1 Service Areas
- Slough
- Maidenhead
- Windsor
- Reading
- Beaconsfield
1.2 Types of Items We Clear
We clear a wide range of household items, including but not limited to:
- Furniture
- Electronics
- Appliances
- Books and Magazines
- Clothing
- Garden Waste
2. Booking and Scheduling
To book our services, you must provide accurate information regarding the property address, the volume of items to be cleared, and preferred dates for service.
2.1 Changes and Cancellations
If you need to change or cancel your booking, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled time may incur a cancellation fee.
3. Payment Terms
Payments must be made in full upon completion of the service. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing is competitive and based on the volume of items and the complexity of the clearance. A detailed quote will be provided before the commencement of work.
3.2 Additional Charges
Any additional services requested that are not included in the original agreement may incur extra charges. You will be notified of such charges before they are applied.
4. Client Responsibilities
- Provide access to the property at the agreed-upon time.
- Ensure that all valuable and irreplaceable items are removed prior to our arrival.
- Secure any necessary permissions or clearances for property access.
5. Liability
While we take utmost care in handling your items, we are not liable for any pre-existing damage or loss of items that were not clearly marked as fragile or valuable.
5.1 Insurance
Our services are covered by comprehensive liability insurance to protect against accidental damage or loss during the clearance process.
6. Environmental Responsibility
We are committed to environmentally sustainable practices. Items that can be recycled or donated are processed accordingly to minimize landfill waste.
6.1 Recycling and Donation
We partner with local charities and recycling centers to ensure that items are repurposed responsibly.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the booking process is used solely for the purpose of providing our services.
7.1 Data Protection
Your information is stored securely and will not be shared with third parties without your consent, except as required by law.
8. Dispute Resolution
In the event of a disagreement or dissatisfaction with our services, please contact us immediately. We aim to resolve all issues amicably and in a timely manner.
8.1 Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Amendments
We reserve the right to amend these terms and conditions at any time. Any changes will be communicated to clients prior to implementation.
9.1 Notification of Changes
Updated terms and conditions will be provided through our official communication channels. It is the client's responsibility to stay informed about any changes.
10. Acceptance of Terms
By engaging our house clearance services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing our House Clearance services in Slough. We are committed to providing you with efficient and responsible service.